Hi-mail Monitor - Status: Up

Last 30 days: 99.96% uptime | Last 90 days: 99.53% uptime

Hi-mail: Service Status

All new Hi-mail service updates will be published here by a member of the Technical Support team as we become aware of them. Have an issue thats not listed? Report it HERE.

IDDateStatusDowntimeDetails
357317 Feb 2021 Up0:38m
event_available Update: 20/07/21 5:18 PM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 17/02/21 4:40 PM

The Hi-mail login page has become unresponsive. Our IT team are looking at it now and we’ll post an updated as soon as we know more.
UPDATE: A server restart is underway to try and resolve the issue.

35764 Mar 2021 Up0:34m
event_available Update: 20/07/21 10:36 AM

Hi-mail is now back up and running.

error_outline Description: 04/03/21 10:02 AM

We have been made aware that Hi-mail is running quite slowly this morning and our IT team are looking into the issue now.

361016 Mar 2021 Up0:27m
event_available Update: 20/07/21 10:09 AM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 16/03/21 9:42 AM

We have been made aware that Hi-mail is running quite slowly and our IT team are looking into the issue now.

36544 May 2021 Up1:04m
event_available Update: 20/07/21 9:09 AM

The effected servers have now been restarted and Hi-mail is back up and running as normal.

error_outline Description: 04/05/21 8:05 AM

One of the Hi-mail servers has become unresponsive and requires a re-start. The IT team have been advised and are working on a fix now.

36554 May 2021 Up0:42m
event_available Update: 20/07/21 11:10 AM

All Hi-mail systems are now back up and running.

error_outline Description: 04/05/21 10:28 AM

Hi-mail servers are still unresponsive following a restart. The IT team have been advised and are working on a fix now.

365918 May 2021 Up0:35m
event_available Update: 20/07/21 8:23 AM

The issue has been resolved and Hi-mail is back up and running.

error_outline Description: 18/05/21 7:48 AM

Hi-Mail is currently not loading the login screen following a server patch early this morning. IT support are looking into the issue now.

369727 May 2021 Up0:28m
event_available Update: 20/07/21 9:30 AM

Hi-mail operating as usual following the completion of a Server backup and restart.

error_outline Description: 27/05/21 9:02 AM

We have been made aware that Hi-mail is running quite slowly and our IT team are looking into the issue now.

374615 Jun 2021 Up0:55m
event_available Update: 20/07/21 8:40 AM

The server issues have been resolved and Hi-mail is now back up and running.

error_outline Description: 15/06/21 7:45 AM

One of the Hi-mail servers has failed to restart following a scheduled software update. Engineers are looking into the problem now.

375229 Jun 2021 Up2:39m
event_available Update: 20/07/21 10:39 AM

Hi-mail servers have been restored and the service is now up and running again.

error_outline Description: 29/06/21 8:00 AM

The Hi-mail login page is not loading correctly following a server update overnight. Engineers are looking into the issue now.

38156 Jul 2021 Up1:37m
event_available Update: 20/07/21 6:16 PM

The network connection has been restored and all services are now back up and running.

error_outline Description: 06/07/21 4:39 PM

We are aware of a network issue thats caused Hi-mail to stop responding. IT staff are looking into it now.

38168 Jul 2021 Up0:32m
event_available Update: 20/07/21 3:54 PM

Hi-mail servers have been rebooted and the service is now back up and running

error_outline Description: 08/07/21 3:22 PM

One of the Hi-mail servers has become unresponsive and requires a re-start. The IT team have been advised and are working on a fix now.

381712 Jul 2021 Up1:43m
event_available Update: 20/07/21 10:46 AM

All services are now back up and running following a server restart.

error_outline Description: 12/07/21 9:03 AM

We are currently experiencing internet issues and BT are looking into this.

50323 Aug 2021 Up6:03m
event_available Update: 03/08/21 3:16 PM

The main fibre line has been restored and all services are now back to full capacity and working as expected.

error_outline Description: 03/08/21 9:13 AM

We are having some issues with our BT Fibre line this morning which is being looked into by BT Engineers. Hi-mail is still loading using the ADSL Broadband line but may be slower than normal.

1275327 Sep 2021 Up0:16m
event_available Update: 27/09/21 2:56 PM

Hi-mail servers and now back up and running.

error_outline Description: 27/09/21 2:40 PM

Hi-mail is not loading – Server Error. The IT team have been advised and are working on a fix now.

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Days AgoDateTotal Downtime (mins)Total Uptime (mins)Downtime %Uptime %
Today28/09/202101,4400.00%100.00%
127/09/2021161,4241.11%98.89%
226/09/202101,4400.00%100.00%
325/09/202101,4400.00%100.00%
424/09/202101,4400.00%100.00%
523/09/202101,4400.00%100.00%
622/09/202101,4400.00%100.00%
721/09/202101,4400.00%100.00%
820/09/202101,4400.00%100.00%
919/09/202101,4400.00%100.00%
1018/09/202101,4400.00%100.00%
1117/09/202101,4400.00%100.00%
1216/09/202101,4400.00%100.00%
1315/09/202101,4400.00%100.00%
1414/09/202101,4400.00%100.00%
1513/09/202101,4400.00%100.00%
1612/09/202101,4400.00%100.00%
1711/09/202101,4400.00%100.00%
1810/09/202101,4400.00%100.00%
1909/09/202101,4400.00%100.00%
2008/09/202101,4400.00%100.00%
2107/09/202101,4400.00%100.00%
2206/09/202101,4400.00%100.00%
2305/09/202101,4400.00%100.00%
2404/09/202101,4400.00%100.00%
2503/09/202101,4400.00%100.00%
2602/09/202101,4400.00%100.00%
2701/09/202101,4400.00%100.00%
2831/08/202101,4400.00%100.00%
2930/08/202101,4400.00%100.00%
3029/08/202101,4400.00%100.00%