Hi-mail Monitor - Status: Up

Last 30 days: 99.80% uptime | Last 90 days: 99.86% uptime

Hi-mail: Service Status

All new Hi-mail service updates will be published here by a member of the Technical Support team as we become aware of them. Have an issue thats not listed? Report it HERE.

ID Date Status Downtime Details
3573 17 Feb 2021 Up 0:38m
event_available Update: 20/07/21 5:18 PM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 17/02/21 4:40 PM

The Hi-mail login page has become unresponsive. Our IT team are looking at it now and we’ll post an updated as soon as we know more.
UPDATE: A server restart is underway to try and resolve the issue.

3576 4 Mar 2021 Up 0:34m
event_available Update: 20/07/21 10:36 AM

Hi-mail is now back up and running.

error_outline Description: 04/03/21 10:02 AM

We have been made aware that Hi-mail is running quite slowly this morning and our IT team are looking into the issue now.

3610 16 Mar 2021 Up 0:27m
event_available Update: 20/07/21 10:09 AM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 16/03/21 9:42 AM

We have been made aware that Hi-mail is running quite slowly and our IT team are looking into the issue now.

3654 4 May 2021 Up 1:04m
event_available Update: 20/07/21 9:09 AM

The effected servers have now been restarted and Hi-mail is back up and running as normal.

error_outline Description: 04/05/21 8:05 AM

One of the Hi-mail servers has become unresponsive and requires a re-start. The IT team have been advised and are working on a fix now.

3655 4 May 2021 Up 0:42m
event_available Update: 20/07/21 11:10 AM

All Hi-mail systems are now back up and running.

error_outline Description: 04/05/21 10:28 AM

Hi-mail servers are still unresponsive following a restart. The IT team have been advised and are working on a fix now.

3659 18 May 2021 Up 0:35m
event_available Update: 20/07/21 8:23 AM

The issue has been resolved and Hi-mail is back up and running.

error_outline Description: 18/05/21 7:48 AM

Hi-Mail is currently not loading the login screen following a server patch early this morning. IT support are looking into the issue now.

3697 27 May 2021 Up 0:28m
event_available Update: 20/07/21 9:30 AM

Hi-mail operating as usual following the completion of a Server backup and restart.

error_outline Description: 27/05/21 9:02 AM

We have been made aware that Hi-mail is running quite slowly and our IT team are looking into the issue now.

3746 15 Jun 2021 Up 0:55m
event_available Update: 20/07/21 8:40 AM

The server issues have been resolved and Hi-mail is now back up and running.

error_outline Description: 15/06/21 7:45 AM

One of the Hi-mail servers has failed to restart following a scheduled software update. Engineers are looking into the problem now.

3752 29 Jun 2021 Up 2:39m
event_available Update: 20/07/21 10:39 AM

Hi-mail servers have been restored and the service is now up and running again.

error_outline Description: 29/06/21 8:00 AM

The Hi-mail login page is not loading correctly following a server update overnight. Engineers are looking into the issue now.

3815 6 Jul 2021 Up 1:37m
event_available Update: 20/07/21 6:16 PM

The network connection has been restored and all services are now back up and running.

error_outline Description: 06/07/21 4:39 PM

We are aware of a network issue thats caused Hi-mail to stop responding. IT staff are looking into it now.

3816 8 Jul 2021 Up 0:32m
event_available Update: 20/07/21 3:54 PM

Hi-mail servers have been rebooted and the service is now back up and running

error_outline Description: 08/07/21 3:22 PM

One of the Hi-mail servers has become unresponsive and requires a re-start. The IT team have been advised and are working on a fix now.

3817 12 Jul 2021 Up 1:43m
event_available Update: 20/07/21 10:46 AM

All services are now back up and running following a server restart.

error_outline Description: 12/07/21 9:03 AM

We are currently experiencing internet issues and BT are looking into this.

5032 3 Aug 2021 Up 6:03m
event_available Update: 03/08/21 3:16 PM

The main fibre line has been restored and all services are now back to full capacity and working as expected.

error_outline Description: 03/08/21 9:13 AM

We are having some issues with our BT Fibre line this morning which is being looked into by BT Engineers. Hi-mail is still loading using the ADSL Broadband line but may be slower than normal.

12753 27 Sep 2021 Up 0:16m
event_available Update: 27/09/21 2:56 PM

Hi-mail servers and now back up and running.

error_outline Description: 27/09/21 2:40 PM

Hi-mail is not loading – Server Error. The IT team have been advised and are working on a fix now.

12826 13 Oct 2021 Up 1:28m
event_available Update: 13/10/21 4:06 PM

Hi-mail is now back up and running following a server restart

error_outline Description: 13/10/21 2:38 PM

Hi-mail has stopped responding. Our IT team are looking into this and we aim to bring Hi-mail back up as soon as possible

12896 17 Nov 2021 Up 0:47m
event_available Update: 17/11/21 4:11 PM

Hi-mail servers are now back up and running as normal

error_outline Description: 17/11/21 3:24 PM

Hi-mail has stopped responding. Our IT team are looking into this and we aim to bring Hi-mail back up as soon as possible

12901 24 Nov 2021 Up 0:29m
event_available Update: 24/11/21 3:56 PM

The Hi-mail services stopped responding during todays batching process and has since been restarted. All services are now back to normal.

error_outline Description: 24/11/21 3:27 PM

Hi-mail appears to be unresponsive and our IT team are looking into this at the moment. We hope to have the issues resolved shortly.

12942 8 Dec 2021 Up 0:11m
event_available Update: 08/12/21 1:09 PM

All Hi-mail services are back up and running once again.

error_outline Description: 08/12/21 12:58 PM

Hi-mail Server has stopped responding. Our IT team are working to bring all services back up as soon as possible.

12946 20 Dec 2021 Up 0:10m
event_available Update: 20/12/21 2:49 PM

Hi-mail is now back up and running again following a server restart.

error_outline Description: 20/12/21 2:39 PM

Hi-mail is currently down. Our IT team are looking into this and aim to bring Hi-mail back up as soon as possible

12948 21 Dec 2021 Up 1:24m
event_available Update: 21/12/21 9:58 AM

The server issues have been resolved and Hi-mail is now back up and running.

error_outline Description: 21/12/21 8:34 AM

We’re aware of a problem with one of our Hi-mail servers this morning. Our IT team are currently looking into this

12981 12 Jan 2022 Up 0:04m
event_available Update: 12/01/22 3:10 PM

The Hi-mail service has been re-started and is now back up and running.

error_outline Description: 12/01/22 3:06 PM

Part of the Hi-mail service has stopped responding and needs to be re-started. Our IT team are looking into this now and hope to have the service back up and running shortly.

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Days Ago Date Total Downtime (mins) Total Uptime (mins) Downtime % Uptime %
Today 19/01/2022 0 1,440 0.00% 100.00%
1 18/01/2022 0 1,440 0.00% 100.00%
2 17/01/2022 0 1,440 0.00% 100.00%
3 16/01/2022 0 1,440 0.00% 100.00%
4 15/01/2022 0 1,440 0.00% 100.00%
5 14/01/2022 0 1,440 0.00% 100.00%
6 13/01/2022 0 1,440 0.00% 100.00%
7 12/01/2022 4 1,436 0.28% 99.72%
8 11/01/2022 0 1,440 0.00% 100.00%
9 10/01/2022 0 1,440 0.00% 100.00%
10 09/01/2022 0 1,440 0.00% 100.00%
11 08/01/2022 0 1,440 0.00% 100.00%
12 07/01/2022 0 1,440 0.00% 100.00%
13 06/01/2022 0 1,440 0.00% 100.00%
14 05/01/2022 0 1,440 0.00% 100.00%
15 04/01/2022 0 1,440 0.00% 100.00%
16 03/01/2022 0 1,440 0.00% 100.00%
17 02/01/2022 0 1,440 0.00% 100.00%
18 01/01/2022 0 1,440 0.00% 100.00%
19 31/12/2021 0 1,440 0.00% 100.00%
20 30/12/2021 0 1,440 0.00% 100.00%
21 29/12/2021 0 1,440 0.00% 100.00%
22 28/12/2021 0 1,440 0.00% 100.00%
23 27/12/2021 0 1,440 0.00% 100.00%
24 26/12/2021 0 1,440 0.00% 100.00%
25 25/12/2021 0 1,440 0.00% 100.00%
26 24/12/2021 0 1,440 0.00% 100.00%
27 23/12/2021 0 1,440 0.00% 100.00%
28 22/12/2021 0 1,440 0.00% 100.00%
29 21/12/2021 84 1,356 5.83% 94.17%
30 20/12/2021 10 1,430 0.69% 99.31%