Hi-mail Service Status Updates

All new Hi-mail service updates will be published here by a member of the Technical Support team as we become aware of them. Have an issue thats not listed? Report it HERE.

IDDateStatusDowntimeDetails
357317 Feb 2021 Up0:38m
event_available Update: 17/02/21 5:18 PM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 17/02/21 4:40 PM

The Hi-mail login page has become unresponsive. Our IT team are looking at it now and we’ll post an updated as soon as we know more.
UPDATE: A server restart is underway to try and resolve the issue.

35764 Mar 2021 Up0:34m
event_available Update: 04/03/21 10:36 AM

Hi-mail is now back up and running.

error_outline Description: 04/03/21 10:02 AM

We have been made aware that Hi-mail is running quite slowly this morning and our IT team are looking into the issue now.

361016 Mar 2021 Up0:27m
event_available Update: 16/03/21 10:09 AM

Following a server restart Hi-mail is back up and running and all services have resumed.

error_outline Description: 16/03/21 9:42 AM

We have been made aware that Hi-mail is running quite slowly and our IT team are looking into the issue now.

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